Terms
Fashion Casting Messenger · last updated 10 November 2026
What this is
Fashion Casting Messenger is a free, private line between you and the Fashion Casting desk, for the models we represent and the clients who book them for events. Your conversation is with our staff. Clients the desk has approved can also see which models are free in a city and ask the desk to book one; models the desk has approved can say when and where they are free.
On the web and Android versions, when a booking goes ahead, the desk may open a booking room: a small group with the client, the model and the desk, so the details of the day can be settled. The iPhone app has no booking rooms. Outside booking rooms nobody can find, follow or message another user.
The app sells nothing.
Who can use it
You must be 18 or over. Sign in with a mobile number or email address that is yours. Keep your phone secure: anyone holding your unlocked phone can read your chat.
Using it fairly
- Write to us as you would to any business. Nothing unlawful, abusive, threatening or sexually explicit, and no spam.
- Send only photos and material you have the right to send.
- Do not try to break, overload or reverse-engineer the service, or to reach anyone else's chat.
A person at the desk reads every message, including every message in a booking room.
We do not tolerate objectionable content or abusive users. Booking rooms refuse phone numbers, email addresses, social media handles and abusive or sexual language before anyone sees them. We remove content that breaks these terms and close or block the accounts that send it, and we act on reports within 24 hours.
Reporting
To report a message, press and hold it and choose Report. In a booking room (web and Android), the room's menu also lets you Report the room or Block a member: you stop seeing their messages and notifications in that room, they are not told, and the desk is told at once. You can also use Profile, Help, Report a problem. Reports are read the same day.
Your content
What you send stays yours. You allow us to store it and show it to our desk staff so that we can answer you. We use it for nothing else. Our privacy notice says what we keep and how to delete it.
Bookings
A booking is between you and Fashion Casting, on the terms the desk sends you for that booking. Calls in the app are between you and the desk; they are not recorded.
If a booking is cancelled, our cancellation policy applies.
Availability
We aim to reply within the hour during UK office hours, but the messenger is not an emergency service and replies are not guaranteed at any particular time. We may change or withdraw the app; if we withdraw it we will tell you in the chat first where we can.
Leaving
You can sign out or delete your account at any time from Profile, or at thefashioncasting.com/delete-account.
Liability and law
The app is provided as it is. To the extent the law allows, we are not liable for loss arising from the app being unavailable or from a delayed message. Nothing here limits liability that cannot be limited by law. These terms are governed by the laws of India, and the courts of Mumbai, Maharashtra have exclusive jurisdiction. Before either side files anything, write to info@thefashioncasting.com and we will reply within three working days.
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Fashion Casting Messenger