Privacy
Fashion Casting Messenger · last updated 10 November 2026
This notice covers the Fashion Casting Messenger app on iPhone and Android and the same messenger on the web. It says what we collect, why, who handles it for us and how you delete it.
Who is responsible
Fashion Casting is the data controller. The app is published on the app stores by Atlantis Consultancy Services, Mumbai, India. Questions go to info@thefashioncasting.com and are answered by a person.
What we collect and why
| What | Why |
|---|---|
| Your name | So the desk knows who is writing. |
| Your mobile number or email address | To sign you in with a six-digit code, to bring your chat back on a new phone, and to email you when we reply if notifications are off. |
| Your messages, and the photos and voice messages you send | They are the conversation. Staff at the desk read them to answer you. |
| A profile photo, a line about you, links, your city and Instagram handle, if you choose to add them | Optional profile details that help the desk answer you. You can leave them empty. |
| For bookings: the dates, times and cities you are free (models) and the bookings you ask for or accept | So the desk can arrange and confirm bookings. Bank details a model has given us are stored sealed and only the desk can read them in full. |
| Messages in a booking room (web and Android only), and anyone you block there | So the client, the model and the desk can settle the details of a booking, and so the desk can act on blocks and reports. |
| A notification token for your device | To tell your phone when the desk has replied or is calling. Only if you turn notifications on. |
| An account identifier we create | To keep your chat attached to your device. |
Calls with the desk go directly between the two phones where possible, otherwise through a relay; they are not recorded. The iPhone app never reads your location. On the website and the Android app you can choose to keep your city up to date from your location: only the city name is kept, never the position.
We do not collect your contacts, an advertising identifier or browsing activity. The app contains no advertising and no analytics or tracking software. We do not sell your data and we do not share it with anyone for their own purposes.
Who processes it for us
- Netlify hosts the service.
- Airtable stores your profile and your conversation. Message text is encrypted before it is stored.
- Twilio sends the sign-in code by text message and relays a call when the two phones cannot connect directly. Resend sends the code, and reply notices, by email.
- Apple and Google deliver push notifications to your phone.
All traffic between the app and our servers is encrypted in transit.
How long we keep it
Your chat is kept for as long as your account is open, so that it is there when you come back. When you delete your account, your profile, your messages, your photos and your notification token are removed at once and cannot be restored. If a report you made, or a legal obligation, requires us to keep a specific record, we keep only that record and only for as long as the law requires.
Your choices
- Change your details, or turn notifications on or off, in Profile.
- Save a copy of your chat from Profile.
- Delete your account in the app (Profile, Delete my account) or at thefashioncasting.com/delete-account.
- Ask us for a copy of your data, or to correct it, at info@thefashioncasting.com. We reply within 30 days, usually within three working days, and we do not charge.
Adults only
The messenger is for people aged 18 and over. We do not knowingly collect data from anyone younger; if we learn that we have, we delete it.
Changes
If this notice changes in a way that matters, we update this page and tell you in the chat.
About the app · Privacy · Terms · Delete your account
Fashion Casting Messenger