Refunds and cancellations
Fashion Casting · last updated 14 October 2026
What this covers
Payments for bookings confirmed by the Fashion Casting desk: the price shown on your booking card in FC Messenger, or on an invoice or payment link from the desk.
If you cancel
| When you tell the desk | What comes back |
|---|---|
| More than 24 hours before the booking starts | Everything you paid. |
| 6 to 24 hours before | Everything, less the 10% booking fee. |
| Less than 6 hours before, or you do not arrive | Everything, less the booking fee and half of the model’s fee. |
The time that counts is the time your message reaches the desk.
If the model or the desk cancels
You are refunded in full. The desk may also offer another model at the same price; that is your choice.
Travel
Travel arranged for a booking is refunded if the model has not yet set off.
How refunds are paid
Refunds go back the way you paid: to the same card, PayPal account or bank account. The desk confirms the amount in writing and starts the refund within three working days. Card refunds usually reach your statement within 5 to 7 working days after that, depending on your bank. A payment made in cryptocurrency is refunded to a wallet address you confirm to the desk in writing.
How to cancel or ask
Write to the desk in FC Messenger, on WhatsApp at +44 7588 816333, or by email to info@thefashioncasting.com. A person answers.