Who holds your data
Fashion Casting is the data controller for everything described here. We operate from India and work with members and models in a hundred cities. Data questions go to info@thefashioncasting.com and are answered by a person, not a queue.
What we collect from clients
Your name, a contact number or messenger handle, an email address, and the details of the booking: the city, the restaurant or nightclub, the date and the model chosen. For invoicing we hold billing details and payment records.
A booking can include the identity of a host and the nature of a private evening. We treat that as confidential, keep it out of any published material, and never use a client's name as a reference without written permission.
What we collect from models
Name, date of birth, nationality, contact details, portfolio images and digitals, measurements, languages, city and availability. To pay you and to move you across borders we also hold payment details and, where a booking requires it, passport or visa information.
Identity and travel documents are held only for as long as the booking and the tax record require, are never published on a board, and are never sent to a client. We do not represent anyone under 18 and do not knowingly hold data about minors.
Why, and on what basis
To perform the contract: confirming bookings, arranging travel, paying models and issuing receipts. On legitimate interests: keeping a record of what was agreed, matching payments to references, and protecting a model's safety. On consent: publishing a model's portfolio on a board, and using imagery from an evening in our own materials — consent you can withdraw at any time.
On legal obligation: financial records, tax reporting and anti-fraud checks. We do not sell data, do not rent contact lists, and do not use anyone's data for automated decision-making.
Messengers and the site
Most of our work happens on WhatsApp, Telegram and Signal, so a written record exists on both sides. Those services are operated by their own providers under their own privacy terms; we keep the conversation, not their infrastructure. Ask us and we will delete a chat history that is no longer needed for a booking or a tax record.
The Fashion Casting Messenger, at thefashioncasting.com/messenger and in our iPhone app, is our own. To open a chat we ask for your name and a mobile number or an email address, and send a six-digit code to confirm it is yours; codes by text message are sent through Twilio. We keep what you write and the photos you send so that the desk can reply: messages are stored encrypted, photos as you sent them, and only our team reads them. If you allow notifications, we keep your device’s notification token so we can tell you when the desk has replied. You can delete your chat, its messages and its photos at any time from Details in the app, or simply by asking us.
This site sets no advertising or analytics cookies and takes no payment. It stores only your language choice and a one-off page-transition flag, both listed in the Cookie Policy. If you use the messenger, a sign-in is kept on your device so the chat stays open for you, until you delete the chat or open it on another phone. Board links and access codes are issued on your messenger thread, not held in your browser by this site.
Payments
Card and Apple Pay payments are processed by PayPal. Card numbers are entered on PayPal's own checkout and never touch this site or our systems; we receive only the confirmation, the amount and the reference. Crypto payments are received to the wallet addresses published on the payment page, and the blockchain record of a transfer is public by nature.
We keep payment records, receipts and correspondence about them for as long as tax law requires.
Portfolios and boards
Only approved models are published, and only with the model's consent. The board sits behind an access code issued per member. A model still in review is never published; the profile is sent privately to a member for a specific evening.
Models can ask us to unpublish a profile at any time, and we do it the same day. Codes are rotated when a client relationship ends.
International transfers
We list in a hundred cities, so data moves outside India whenever a booking does — to a member, a restaurant or nightclub, an airline or a hotel abroad. We transfer the minimum a booking needs, and we rely on the transfer safeguards permitted under Indian data protection law.
How long we keep it
Financial records, including invoices and payment confirmations: seven years, as tax law requires. Booking records and the correspondence behind them: six years from the evening. Model portfolios: while the listing lasts, then twelve months in case you return. Identity and travel documents: deleted once the booking and its tax record are closed.
Enquiries that never became bookings: twelve months, then deleted.
Your rights
You can ask for a copy of what we hold, have it corrected, have it deleted where no legal obligation keeps it, restrict or object to how we use it, withdraw a consent you gave, and receive your data in a portable form. Models can additionally ask to be unpublished without ending representation.
Write to info@thefashioncasting.com. We reply within 30 days, usually within three business days, and we do not charge for it.
Security and breaches
Access to model files is limited to the desk staff who need them. Documents are held in encrypted storage, boards sit behind codes, and payment credentials never enter our systems. If a breach ever put anyone at risk, we would tell the people affected and the Data Protection Board of India within 72 hours of finding it.
Contact and complaints
Start with us: info@thefashioncasting.com, or the desk you already talk to. If we get it wrong, you can complain to the Data Protection Board of India.
We update this page when our practice changes. The date at the top shows the current version.